Running a doctors office can be a lot of work. When I first took overseeing the day-to-day operations of my husband’s busy office, I had no idea how hard everyone worked to keep it running smoothly. I wanted to find ways to make his employees' jobs easier. After all, they were the backbone of the practice -- without them, my husband’s practice would not be as successful as it is.
The first thing I did was to find computer programs that worked better for the receptionists and the nurses. I knew by doing this would help with relaying information from the front of the office to where the patients were being examined without the nurses having to run back and forth. This seemed to really help with efficiency in the office so the patient was not left waiting on the nurses and the doctor.
The best new office tool that we have now incorporated into the office is using the Scheduling Text Messages as reminder to patients on when their appointment. This has helped to cut the cost of no-shows. It has also helped keeping the receptionist more organized and allows her to efficiently reschedule or schedule appointments for patients.
We have now started using Scheduling SMS Messages in other areas of our business. To keep up with the many demands of the medical practice, we send out text messages to inform our staff when there are upcoming meetings or when there are conferences that we all need to attend regarding the medical practice.
The Text Message Scheduling has been a hit with our patients. They like being reminded when check up is approaching or if someone has cancelled and they can get in to see the doctor sooner. This helps a lot during the cold and flu season when the office is really busy.
Parents enjoy our medical practice having this service when it is time for their children to receive their immunization shots and check up at the beginning of the school year. This is a great reminder tool for them since many of us lead such busy lifestyles and are always on the go.
No matter if our patients need a check up or are having serious health issues,
Scheduled Text Messages can be a great small business tool.
Using this type of messaging service has helped our office run like a well oiled machine.